Frequently Asked Questions
Find answers to common questions about TeachTape coaching sessions.
What happens if a coach does not show up for a meeting?
Please email team@teachtapesports.com immediately during or after your scheduled meeting time. You will receive a full refund.
What happens if the athlete does not show up for the meeting?
Unfortunately, no refund will be issued if an athlete misses their scheduled meeting.
What happens if a coach is late or leaves early?
Coaches must be present for the vast majority of the scheduled session to receive payment. If a coach arrives late or leaves early, please email team@teachtapesports.com and we will work with you to find a fair solution.
What if technical issues prevent the meeting from running smoothly?
If you or your coach experience technical difficulties, please email team@teachtapesports.com. We will work with you to resolve the issue. However, if the coach is present for the majority of the scheduled time, refunds are not guaranteed.
What if I have a question not listed here?
Please reach out anytime at team@teachtapesports.com and we'll be happy to assist.
Still Need Help?
Our support team is here to help you have the best coaching experience possible. Don't hesitate to reach out with any questions or concerns.
Email: team@teachtapesports.com
We typically respond within 24 hours during business days.